Privacy Notice


Who are we?

NACFB Compliance is a division of The National Association of Commercial Finance Brokers (NACFB) which is a Non-for–profit trade body based in London. NACFB are Authorised and Regulated by the Financial Conduct Authority.


How we will use the information about you?

Here at NACFB Compliance we take your privacy seriously and will use your personal information in a number of ways which will help us;

  1. For fraud prevention,
  2. For audit purposes,
  3. For statistical analysis,
  4. Credit reference checks

We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.

Information you provided may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.

We will not disclose your information to any company outside of the National Association of Commercial Finance Brokers except to help prevent fraud or if required by law to do so.

For further information on how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold on you, please contact

Your Personal Data:

What we need

NACFB Compliance will be what’s known as the ‘controller’ and the ‘Processer’ of the personal data you provide to us. We collect personal data about you which may also include any special types of information or location-based information.

Why we need it

 We need to know your basic personal data in order to provide you with our online portal access to our NACFB Compliance Website. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we use is controlled by NACFB Compliance in the UK, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Economic Area. No 3rd parties have access to your personal data unless the law allows them to do so.  We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can available on request.

Your data is stored Electronically on our cloud encrypted server. Our server is based in the European Economic Area. More information on our Online platform and our server hosts can be available on request at

How long we keep it

We are required under to keep your basic personal data, such as Full Name, address, contact details for a minimum of 6 years after which time it will be destroyed. The information used for marketing will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights?

If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests.

If you wish to raise a complaint on how we have handled your personal data, you can contact our Chief Executive Officer (CEO) who will investigate the matter.

Where relevant, you have the right to withdraw consent at any time and this means that we cannot process your data provided without your convent.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

You can contact our CEO at


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More information on our cookies can be found here (Cookies Policy)