Privacy Notice


Who we are

The National Association of Commercial Finance Brokers (NACFB) Ltd is a Non-for–profit trade body based in London. We act as an Introducer for Commercial Credit Services.

NACFB Member Services Limited is a wholly owns subsidiary of NACFB Ltd which is authorised and regulated by the Financial Conduct Authority.

NACFB Ltd act as the data controller and NACFB Member Services Limited act as the data processor

How we will use the information about you

Here at NACFB Ltd we take your privacy seriously and will use your personal information in a number of ways which will help us;

  1. for fraud prevention,
  2. for audit purposes,
  3. for statistical analysis,
  4. perform credit reference checks,
  5. with our application process.
  6. Marketing purposes for our Patrons of the NACFB


We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.

Information you provide may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.

We will not disclose your information to any company outside of the NACFB except to help prevent fraud or if required by law to do so.

For further information on how your information is used, how we maintain the security of your information, your rights to access/alter and change information we hold on you, please contact


Your Personal Data:

What we need

We collect personal data about you which may also include any special types of information or location-based information.

This includes, Personal Contact Details, Passport, Driving Licence, Utility Bills, Address, Credit Reference data.

Why we need it

We need to know your basic personal data such as, Full name, personal address, driving licence or passport for the performance of a contact with NACFB Ltd, this means conducting the relevant checks prior to your membership with the Association and access to our NACFB website. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we use is controlled by NACFB Ltd, however, for the purposes of IT hosting and maintenance, this information is located on servers within the European Economic Area. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be available on request.

Your data is stored electronically and on manual filing systems. Our server is based in the European Economic Area and our manual filing records are kept in secure locatable cabinets at NACFB head office. More information on our server hosts and manual filing systems can be available on request at


Unless you have told us that you do not want to hear from us, we will send you relevant marketing information (including details of other products or services provided by us or other Patrons of the NACFB which we believe may be of interest to you), by mail, phone, email, text and other forms of electronic communication.

If you change your mind about how you would like us to contact you or you no longer wish to receive this information, you can tell us at any time by contacting us at any time.

The NACFB collect and process various categories of personal information at the start of, and for the duration of, your relationship with us. We will limit the collection and processing of information to information necessary to achieve one or more legitimate purposes as identified in this notice. Personal information may include:

Legitimate interests:

  • We may process your information where it is in our legitimate interests do so as an organisation and without prejudicing your interests or fundamental rights and freedoms.
  • We may process your information in the day-to-day running of our business, to manage our business. It is in our interests to ensure that our processes and systems operate effectively and that we can continue operating as a business. This may include processing your information to:


Share your contact and address information with Patrons of the NACFB, to facilitate Broker lender engagement regarding the services of a Patrons commercial lending facility.

How long we keep it

We will to keep your basic personal data, such as full name, address and contact details for a minimum of 3 years after your contract has terminated, after which time it will be retracted to an unidentifiable state for statistical purposes or deleted completely.

The information gathered for marketing will be kept with us until you notify us that you no longer wish to receive this information.

Your rights

If at any point you believe retained information is incorrect, you can request to see this information and even have it corrected and possibly deleted. Providing you with this information is free of charge, but charges may apply for excessive requests.

Where relevant, you have the right to withdraw consent and object to processing at any time, this means that we can no longer process your data. For more information about your data privacy rights, please see visit

If you wish to raise a complaint on how we have handled your personal data, you can contact the NACFB Chief Executive Officer (CEO) who will investigate the matter.

You can contact our CEO at

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).


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More information on our cookies can be found here