News & Regulatory Updates

News

05/11/2018
James Hinch

ICO sets alarm bells ringing for ‘cold callers’ as it fines home security firms

Two firms that were behind nearly 600,000 nuisance calls attempting to sell home security systems to people registered with the Telephone Preference Service (TPS), have been fined a total of £220,000 by the Information Commissioner’s Office. It is against the law to make marketing calls to numbers that have been registered with the TPS. ACT

01/11/2018
James Hinch

ICO sets alarm bells ringing for ‘cold callers’ as it fines home security firms

Two firms that were behind nearly 600,000 nuisance calls attempting to sell home security systems to people registered with the Telephone Preference Service (TPS), have been fined a total of £220,000 by the Information Commissioner’s Office. It is against the law to make marketing calls to numbers that have been registered with the TPS. ACT

29/10/2018
James Hinch

FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

Complaints continued to increase for the fourth successive half year, reaching a new record level of 4.13 million complaints made to 3,161 firms. This was a 10% increase compared with the previous 6-month period. 98% of the complaints were made to 235 firms. PPI continued to be the most complained about product, accounting for 42%

26/10/2018
James Hinch

ICO issues maximum £500,000 fine to Facebook for failing to protect users’ personal information

he Information Commissioner’s Office (ICO) has fined Facebook £500,000 for serious breaches of data protection law. In July, the ICO issued a Notice of Intent to fine Facebook as part of a wide ranging investigation into the use of data analytics for political purposes. After considering representations from the company, the ICO has issued the

16/10/2018
James Hinch

Financial Conduct Authority (FCA) confirms greater access for SMEs to the Financial Ombudsman Service

The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service to more small and medium-sized enterprises (SMEs). The changes will mean that SMEs with an annual turnover below £6.5m and fewer than 50 employees, or an annual balance sheet below £5m will now be able to refer unresolved

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