News & Regulatory Updates


James Hinch

Understanding complaints root cause analysis

The Financial Conduct Authority published this article on Root Cause Analysis (RCA) on 15/08/2018 to help firms understand what RCA looks like

James Hinch

Upcoming Regulation: Senior Managers and Certification Regime

James Hinch, NACFB Compliance Consultant, gazes upon the regulatory horizon sharing what you need to know about the Senior Managers and Certification Regime (SM&CR) After the financial crisis 2008, Parliament recommended that the Financial Conduct Authority (FCA) develop a new accountability system focussing on Senior Managers and individual responsibility – the driver behind the new

Nicholas Murphy

CPD – A focused approach to professionalism

It’s now even easier! You will now notice on qualifying articles on this website, a new button has appeared at the bottom. This button indicates that what you are reading counts towards your CPD. Use this to easily navigate to the CPD section of MyNACFB to add what you’ve just read to your annual total.

James Hinch

Statement on the further investigative steps in relation to RBS GRG

The Financial Conduct Authority (FCA) has today provided an update on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG). Read the full statement. Commenting on the update Andrew Bailey, FCA Chief Executive said: ‘Given the serious concerns that were

Nicholas Murphy

NACFB Joins Women in Finance Charter

The NACFB has become the first trade body in the commercial finance sector to sign up to the Treasury’s Women in Finance Charter. The Treasury announced the NACFB’s inclusion as part of a tranche of a further 67 companies who have signed up to the Charter, which aims to tackle gender inequality in senior roles.

Follow us on Twitter