FCA proposes temporary financial relief for customers impacted by coronavirus

April 3, 2020

The Financial Conduct Authority (FCA) has proposed a range of targeted temporary measures designed as a stop-gap to quickly support users of certain consumer credit products who are facing a financial impact because of the exceptional circumstances arising from coronavirus. 

This package is intended to complement measures already announced by the government to support mortgage holders (and renters) and the assistance being provided for furloughed employees and the self-employed.

Given these measures would span a wide variety of firms, the FCA is conducting a brief consultation on our measures. However, given the national emergency and the significant impact on consumers’ finances right now, The FCA has set a much shorter consultation period than normal. The FCA are asking for responses with a deadline of 9am Monday 6 April 2020. If confirmed the measures would start to come into force by 9 April 2020.

What are the FCA proposing:

  • Set out the FCA’s expectations on firms to offer a temporary payment freeze on loans and credit cards where consumers face difficulties with their finances as a result of coronavirus, for up to three months.
  • Ensure that for customers who have been hit financially by the coronavirus and already have an arranged overdraft on their main personal current account, up to £500 will be charged at zero interest for up to three months.
  • Require firms to make sure that all overdraft customers are no worse off on price when compared to the prices they were charged before the recent overdraft changes came into force.
  • Ensure consumers using any of these temporary measures should not have their credit rating affected because of this.

The full stroy can be read here. https://www.fca.org.uk/news/press-releases/fca-proposes-temporary-financial-relief-customers-impacted-coronavirus